Information Efficiency

Need for Information Efficiency

Although digitalization is a positive factor, its exponential growth in information is not sustainable.
Too much, and poor-quality, information frustrates customers and makes employees inefficient.


Working virtually exacerbates these problems.


If your organization is like most, it invests in building market leadership, but often neglects the final expression of leadership – the consistent efficiency of its information. As a result, your business can suffer.


The more useful your information, the more loyal your customers and productive your teams. For example, the most successful sales people usually provide customers with the most valuable information.


Your lines of business are responsible for information efficiency.


Currently, organizations have few mechanisms in place to ensure the consistent usefulness (qualitative) and value (quantitative) of their information. Time is money. They don't know about LEAN INFORMATION.


Example: Introduction to a Swiss multinational's conference on Contract Simplification:

“In today’s world, we are getting too much information. It is too complex, and we are getting it too fast…. Unfortunately, an end to dysfunctional communication is not in sight.”


We are a technology-independent communication consultant and skills builder helping you best use your information to gain revenue, increase productivity and mitigate information risk.


We work with your lines of business and information governance to help meet your efficiency objectives. The basic principles are the same for all information.


LEAN INFORMATION makes your life easier. We support your immediate needs and re-skill your teams so that everyone creates and uses information that is:

  • Concise

  • Relevant

  • Specific

  • Correct

  • Complete

LEAN INFORMATION disciplines include Information Science, Information Systems Design, and Lean, as well as Information -Management -Governance -Quality, Data Quality, Information Design, and Agile.


2020 published Lean Information Reference Model (LIRM) v 1.0

A framework for organizations to communicate information efficiency needs.


Realization that, like processes, information also contains waste.

2005 applied scientific paper*

As an employee, applied the results to a Financial Services multinational.

2004 authored scientific paper*

Subject: How sales proposals can best meet the information needs of multiple decision-makers at multiple levels of the organization, including those unknown.

2000 delivered presentation "Human Aspects of Information Overload"

Telecom industry conference: definition, sources, symptoms, solutions.

1988 initiated LEAN methodology and movement

Taiichi Ohno’s book, Toyota Production System, was translated to English to help international organizations eliminate waste in manufacturing processes.

*Scientific paper – Hyams, R.M.; Eppler, M.J. (2004) Information Quality in Complex Sales, International Conference on Information Quality 2004, MIT Sloan School of Management, Cambridge, MA, USA


IGRM Working Group

Information Governance Reference Model

SKMF logo.png