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Ron Hyams, LEAN INFORMATION Founder, is a specialist in making information lean.
Ron began his career in media and technology. He experienced first hand the relationship between business success and information quality. In IT, he sold and managed customization
of enterprise information management platforms. As the Bern, Switzerland Director for Wall Street English, he lead all 17 Swiss franchises in corporate sales. As a Sales Manager for WNCN Radio in New York City (NYC), he doubled the station's local advertising revenue after one year and won NYC market awards for locally produced commercials.


Ron’s industry experience includes re/insurance, pharma, specialty chemicals, media and technology. His functional experience includes corporate and retail sales as well as information management, governance, quality, and change communication. He holds an Executive MBA from University of St. Gallen's Institute for Media and Communication Management.
His scientific paper, Information Quality in Complex Sales, was published by the
9th International Conference on Information Quality, MIT.

Ron is a board member of the Swiss Knowledge Management Forum (SKMF). Recently, he was on the revision team of the industry-leading Information Governance Reference Model (IGRM). He is also a member of Plain Language Association International (PLAIN).

Team members are engaged professionals sharing a common interest in helping organizations build their businesses with information efficiency. Their expertise includes: business process design, information governance, information science, lean management, library science, plain language, visual design, and agile development.

Processes are optimized when the information supporting them is optimized.


We offer a new competitive advantage, using a learnable solution to a common problem. Let us show you how we can contribute to your success.

Signature: Ron Hyams

Ron Hyams, Founder

Email Quality Policy and Checklist, RUAG Space, Switzerland

Process-Information Improvement, Pharma, Switzerland

IT-Project eLibrary, F. Hoffmann-La Roche, Switzerland

Personal Information Management eLearning, Swiss Re, Switzerland

Mobile App Usability, Safety Data Sheets (SDS), Lanxess, USA

Work Smart intranet newsletter and webinar program, Swiss Re, Switzerland

NewsRoom and NewsRoom for Account Executives usability, Swiss Re, Switzerland

Creating Quality Information training, Roche Diagnostics, Switzerland

Client Profile sales deck support, Swiss Re, Switzerland

Workshops and lectures

Introduction to Lean Information, Society for Knowledge Management, Germany

Lean Information Change Competencies, Society for Knowledge Management, Germany

Information Efficiency, Bern University of Applied Sciences, Switzerland

Information Creation and Use, Zurich University of Applied Sciences, Switzerland

Eliminating Information Overload, Increasing Performance, Assoc. for Talent Dev. (ATD), USA

Defining Information Overload, Eurescom & Swisscom, Switzerland

Information Quality Introduction, Swisscom, Switzerland

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