Creating Useful Information
– learning through your work –
Introduce your team to the LEAN INFORMATION method.
New skills and a common language for are used to
create information valued by customers and colleagues.
Know the Opportunity
A. Situation and Solution
B. Business value
Apply the Method
A. Wasteful and actionable information
B. Plain Language tips
C. Measuring results
D. Exercises from actual work
Customers value the consistent clarity of your communication.
Colleagues value their productivity.