3. Which organizations mostly benefit?

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LEAN INFORMATION serves all organizations in all languages, since the principles are universal. More information-intensive industries include:

• Air Transportation
• Energy & Utilities
• Financial Services
• Healthcare
• Legal Services
• Life Science
• Manufacturing
• Retail
• Re/insurance
• Pharmaceutical

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4. What are the eight wastes in Lean Manufacturing?

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• Defects
• Excess Processing
• Overproduction
• Waiting
• Inventory
• Transportation
• Movement
• Non-utilized talent

We suggest a ninth waste:

• Information

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1. What is our purpose?

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– enable everyone to make their information lean for optimal understanding and action.

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2. What is our vision?

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Information efficiency is the new competitive advantage.

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5. What are readability tests?

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Readability tests define a text's ease of understanding. In general, they measure the average number of words in sentences and sylables in words. In 1978, the Flesch-Kincaid Readability Index was first used by the US Army to ensure consistent levels of readability in their training manuals. Target reading grade levels: 7-9 grade for English mother tongue speakers, lower for those speaking English as a second language. R. Flesch, The Art of Readable Writing, Harper & Row, 1974 Free public readability tests: English text, «deutsche Texte»

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6. What is the Information Governance Reference Model (IGRM)?

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The IGRM provides a framework for defining a unified governance approach to information by showing the linkage between value and duty to information assets. The IGRM is a responsibility model rather than a document or case lifecycle model. Source: EDRM.net, 2012

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